IAAO’s Certificate of Excellence in Assessment Administration recognizes governmental units and individuals involved with assessment who utilize best appraisal and assessment practices in their offices. Jurisdictions that earn this designation demonstrate a high level of proficiency in the assessment and appraisal disciplines to both their constituents and their peers.

Our office embarked on the “Excellence Project” in November of 2010 with a focus on the ability to provide excellent customer service and produce a tax roll that reflects the realities of the real estate market while meeting the requirements of Florida’s very complex property tax system. The analysis touched on every facet of office performance including appraisal methodologies, exemption administration, public information and education programs. Also reviewed were vital elements of processes that the public doesn’t usually see, like sales ratio studies, computerization, GIS applications, mapping, sales qualification, budgeting, and staffing. The 5-year recertification process in 2016/2017 reviewed and evaluated four aspects of our processes demonstrating our continued commitment to assessment excellence.